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Terms of Service

Please read these terms carefully before using MakeTicket.

Last updated: December 29, 2025

Quick Summary

In plain English: Use MakeTicket responsibly, don't do anything illegal or harmful, keep your account secure, and we'll provide you with a great event management platform. For the full legal details, read below.

1. Acceptance of Terms

By accessing or using MakeTicket ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all the terms and conditions, you may not access or use our services.

These Terms apply to all visitors, users, and others who access or use the Service, including event organizers and event attendees.

2. Description of Service

MakeTicket is an event ticketing platform that allows users to:

  • Create and manage events
  • Generate and distribute tickets with QR codes
  • Process event registrations
  • Scan and validate tickets at events
  • Access analytics and attendee management tools
  • Integrate with third-party services (Google Forms, Gmail, Google Sheets)

3. User Accounts

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your password
  • Accept responsibility for all activities under your account
  • Immediately notify us of any unauthorized use
  • Be at least 18 years old or have parental consent

4. User Responsibilities

Event Organizers are responsible for:

  • The accuracy of event information (dates, venues, descriptions)
  • Compliance with local laws and regulations for their events
  • Handling attendee data in compliance with privacy laws
  • Communicating their own refund and cancellation policies
  • Delivering the event as advertised

Event Attendees are responsible for:

  • Providing accurate registration information
  • Safeguarding their tickets and QR codes
  • Reviewing event details and organizer policies before registering

5. Acceptable Use Policy

You agree NOT to use the Service to:

  • Violate any applicable laws or regulations
  • Create fraudulent events or tickets
  • Infringe on intellectual property rights of others
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm other users
  • Send spam or unauthorized promotional content
  • Resell or scalp tickets without authorization

6. Event Content

You are solely responsible for the content of your events. Event content must not:

  • Be illegal, harmful, threatening, abusive, defamatory, or obscene
  • Promote discrimination, hatred, or violence
  • Contain false or misleading information
  • Infringe on third-party rights

We reserve the right to remove any content that violates these terms without notice.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by MakeTicket and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of content you create (event descriptions, images, etc.) but grant us a license to use, display, and distribute that content as necessary to provide the Service.

8. Third-Party Integrations

MakeTicket integrates with third-party services including Google (Forms, Gmail, Drive/Sheets). By using these integrations:

  • You authorize us to access and use data from these services as described in our Privacy Policy
  • You agree to the terms of service of those third-party providers
  • We are not responsible for the availability or functionality of third-party services

9. Payments and Fees

  • Free Tier: Basic features available at no cost with usage limits
  • Paid Plans: Billed monthly or annually as specified at time of purchase
  • Transaction Fees: May apply for paid events as disclosed on our pricing page
  • Payment Processing: Handled by third-party providers (Stripe, Razorpay)
  • Taxes: You are responsible for any applicable taxes

10. Refund Policy

For MakeTicket Subscriptions: You may cancel your subscription at any time. Refunds for annual subscriptions may be provided on a pro-rata basis at our discretion.

For Event Tickets: Refund policies are determined by individual event organizers. MakeTicket is not responsible for refunds of event tickets. Please contact the event organizer directly.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

12. Disclaimer of Warranties

Important Notice:

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAKETICKET SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

14. Indemnification

You agree to indemnify and hold harmless MakeTicket and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Service or violation of these Terms.

15. Termination

  • We may terminate or suspend your account immediately for violations of these Terms
  • You may cancel your account at any time from your account settings
  • Upon termination, your right to use the Service will immediately cease
  • Data retention after termination is governed by our Privacy Policy

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

18. Contact Us

If you have any questions about these Terms:

Acknowledgment

By using MakeTicket, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use our Service.